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Unknown USB Device (Device Descriptor Request Failed)

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Hello!

I am dealing with a problem of USB device. In my system window of 10 64 bit is running, the problem is with USB ,it’s not working. But in case of USB mouse gadget, it starts charging when I plug it in.

Drive manager of USB displays: Unknown USB drive
I have checked out everything for fixing it like I have updated it , uninstalled , researched along with updating the derivers it but all in vain.
Why does my system not recognizing my USB?

Please help me out

Thanks in advace
asked Sep 22 in USB by VictoriyaJeny New to the Community (0 points)
recategorized Sep 23 by rmaroun

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