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AnywhereUSB 2+ automatically reset to factory FW version

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Hi,

We have installed on AWUSB FW version AnywhereUSB2-21.2.39.67.bin and then turn it off for about 2 months. When we turn it back on, noticed that the manager 40003045_Win64_10.1.23.171_H.exe couldn't connect to it. Then I went into via web-service with the static ip, saw the firmware version was not the same version that was installed. It reset to the factory.

We tried to re-flashed the AnywhereUSB2-21.2.39.67.bin, but manager still couldn't recognized.

I am appreciated for any hint to resolve it.
asked Jul 14 in Device Manager by vanthien New to the Community (4 points)

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