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ipsec vpn dns resolve

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i've made a ipsec tunnel from ex15w to a zywall 310
the tunnen open and rund fine, i can ping server at the otner end
but i can get dns to resolve the remote network

i'v even tried to force the client to use remote dns but nothing helps
asked Feb 4 in Digi Connect Cellular by Curtsen New to the Community (0 points)

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1 Answer

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Hi and welcome to Digi Forum.

In order to investigate this issue, some more details would be needed regarding how is the EX15 configured and the complete setup.

I would suggest you to send us an email to tech.support@digi.com in order for us to look at it. Please include a support report from the device when the issue occurs (https://www.digi.com/resources/documentation/digidocs/90002344/default.htm#os/support-download-report.htm?TocPath=Diagnostics%257C_____1).

Please also note, that if your company has a Base support level, the help we can offer on VPN troubleshooting is limited.
Please check here more details about Digi Support options: https://www.digi.com/support

Digi Tech Support
answered Mar 3 by annydigi Community Contributor (96 points)