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Anywhere USB 8 Plus

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Good day. I am the owner of Anywhere USB 8 Plus. After a regular power cut, the device turns on, all the lights are on, but nothing happens. It does not go into operation. It is also impossible to connect to the device. I would be grateful if you can help me.
With respect to you, Alex.
asked Feb 4 in USB by Alex H New to the Community (2 points)

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3 Answers

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Dear Alex,

thanks for your question and welcome do Digi Forum.

Basing on the description, this device might need a repair.

Please try to factory reset using the reset button, if still doesn't help please send us an email to tech.support@digi.com with the SN of the unit so we can proceed further.

Digi Technical Support
answered Feb 5 by annydigi Community Contributor (96 points)
0 votes
Unfortunately, holding down the reset button has no effect. I cannot send you a letter, it is blocked. Tried it from several mailboxes.
answered Feb 5 by Alex H New to the Community (2 points)
0 votes
SN - AW08-000407
answered Feb 8 by Alex H New to the Community (2 points)