I've been trying for the past few weeks to get my digi 4 port modem (Rapidport) working correctly. It's hooked directly to a Windows 2012R2 server, and has 4 incoming fax lines. I am getting faxes that have truncated/squashed/cutoff sections (horizontal white lines/text bunched up) and I'm not sure what to do. I have tested different servers (including a VM with the USB anywhere device). I've messed with all the compression and error correction settings. I've tried other lines in and out of a rotary group.
I see there was another post on here from 2009 about the same thing, but there was no answer.
Any help would be amazing.