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Rapid Port Modem. Lines truncated/squashed/cutoff.

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Hello Everyone,

I've been trying for the past few weeks to get my digi 4 port modem (Rapidport) working correctly. It's hooked directly to a Windows 2012R2 server, and has 4 incoming fax lines. I am getting faxes that have truncated/squashed/cutoff sections (horizontal white lines/text bunched up) and I'm not sure what to do. I have tested different servers (including a VM with the USB anywhere device). I've messed with all the compression and error correction settings. I've tried other lines in and out of a rotary group.

I see there was another post on here from 2009 about the same thing, but there was no answer.

Any help would be amazing.

Thanks everyone.
asked Jun 15, 2016 in Other/Legacy by mdstraub New to the Community (0 points)
edited Jun 15, 2016 by mdstraub

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