I just bought a Xbee Pro S1 with an USB adapter. After taking over an hour to download your XCTU software for Windoes from your website (on my 100MBit connection
. I wanted to start the software, and first had to install another round of updates, even though the download has just finished some minutes ago.
Then I was able to finally start communicating with my XBee. I was able to connect to it and read all configuration. Then I wanted to update the firmware to 10ee. However the update process had an error ("Unsupported firmware file binary format").
Since then I am not able to connect to my XBee anymore. Recovery efforts have the same error.
I am really annoyed with my experience with XBee and the process so far. So please either send me a quick tutorial on how to fix this error or just send me a new XBee with a USB adapter.
Sadly, your forum does not allow for attachments to be uploaded, else I would be able to send you a screenshot of the error message.
ps. I tried running the software for the Mac as well (after also downloading it for over an hour on my 100MBit connection); I was not able to start it, since it exited with an error.