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Rapidport/4 running on Windows 7 locks up after a number of consecutive dialouts on the port occurs.

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Device needs to be power cycled to unfreeze port. Using latest drivers and firmware. Any idea what might be the cause?
asked Jan 1, 2015 in USB by troutbum New to the Community (0 points)

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1 Answer

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Hello,

Is a certain modem (COM port) freezing, or could it be any of the 4 modems (COM ports)?

After this issue happens - but before you power cycle the Rapidport/4 - is the Rapidport/4 still listed in Windows Device Manager? Look in the Modems category to see if the 4 modems are still there.

What software are you using to dial out?

Can you reproduce this issue using other software, for example forcing the modem to dial out using HyperTerminal, PuTTY.exe, etc.?
answered Jan 12, 2015 by jeremym Veteran of the Digi Community (1,687 points)
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