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problem configuring XBEE using XCTU!!!

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Hey guys!!!i have got 4 XBEE s2 modules.I have changed the parameters of XBEE using XCTU such that it read the analog voltage fron AD1 pin for every one second(it will be sleeping in rest of the time),and transmits the same to API coordinator XBEE.Both XBEEs are doing their jobs, and they are doing it fine.But when i try to upload new parameters in to XBEE using XCTU, a new window pops up saying "Unable to communicate with modem".i used libelium shield, Arduino 2560 to establish connection between XCTU,XBEE. [:-/]

Friends i have tried to troubleshoot it using a lot of methods, trust me i have been checking on net scinde seven days.I can't assume any hardware problem because the same problem repeated with 3 XBEEs.Now i have 3 XBEEs which doesn't work properly.

My boss wants some immediate results.Plz guys i need some real help here!!!!! [:(]

thanks very much in advance.
asked Jun 12, 2012 in XCTU by sai_kiran New to the Community (0 points)

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3 Answers

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Create a Online support Request in the Digi website at the link, http://www.digi.com/support/eservice/ ,digi folks may help you with the better solution.
answered Jun 19, 2012 by kavya Seasoned Professional (198 points)
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Hello sai_kiran, that problem may be caused by an incorrect baudrate configuration or because the module is sleeping when you try to read/write parameters, try pressing the Commissioning button once to wake up the module for 30 seconds.

answered Sep 11, 2012 by spastor Veteran of the Digi Community (403 points)
0 votes
Try with the baud rates 9600(by default baud rate) and 115200.
answered Sep 11, 2012 by kavya Seasoned Professional (198 points)