I am considering upgrading to use DIGI console server.
The manual say that " The default password is printed on the device label"
After many years, the label(loose label stickers) may accidentally damaged and the default password could not be read.
What can i do?
1. Does the customer service provide default password if I provide product detail info?
2. Or only send back the device and pay additional fee for RMA
Engineers often reset default, we have to consider this issue once all labels are lost.