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How do I reset my WAN Module?

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I want to reset my WAN Module but I don't Know how please guide me so I can rest my WAN.
asked Dec 14, 2020 in Digi TransPort Cellular by Judy Carrier New to the Community (0 points)

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1 Answer

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Hi Judy,

in order to help you, we would need to know which model/product you are referring to.
Also, why do you need to reset it? Just once or is something you need periodically/automatically for any reason?

If the device is SarOS router, I can suggest you this:

https://ftp1.digi.com/support/documentation/AN07_TPort_Cell_Prob_Det_and_Rec_using_SureLinkWiz.pdf

Otherwise, our support site contains lot of documentation basing on the model:

If any further help is needed for this, please send us an email to tech.support@digi.com providing also the SN/IMEI of the unit.
Please also review Support options here: https://www.digi.com/support

Thanks!

Anny
Digi Technical Support
answered Dec 16, 2020 by annydigi Community Contributor (96 points)
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