I'm a O2 subscriber in the UK and have been using a WR11 as my cellular gateway. However, since past 2 days, I've been struggling to make it connect to O2 network to access internet.
Tried to use different O2 APNs, username and password but it wouldn't connect. Also had it reset to factory default settings, entered APN, user and password and still nothing.
I know that my O2 SIM card and account are ok. Using this very same SIM card into a different cellular gateway, from another manufacturer, I can access the internet.
APN setting and account used
APN: mobile.o2.co.uk for pay montly use wap.o2.co.uk
Model: TransPort WR11
Part Number: WR11-L700-DE1-XW
Serial Number: 692207
FW Version: 22.214.171.124 (Dec 1 2017 10:18:30)
Image Number: 0
Boot Version: 7.62u
This information may also be helpful in troubleshooting problems with the mobile network.
Registration Status: Registration denied
Signal Strength: Excellent (-84 dBm)
Signal Quality: Good (-11 dB)
IP Address: Not Available
Primary DNS Address: Not Available
Secondary DNS Address: Not Available
Data Received: Not Available
Data Sent: Not Available
Results of Last Module Status Poll at 18 May 2018 11:29:41
Outcome: Got modem status OK
SIM status: Ready (PIN checking disabled)
Signal strength: -61 dBm
Radio technology: LTE
Signal quality (LTE): RSSI -61 dBm, RSRP -84 dBm, RSRQ -11 dB, SINR 7.0 dB
Radio band: E-UTRA Operating Band 20
Manufacturer: QUALCOMM INCORPORATED
IMEI: Intentionally obscured!!!!
IMSI: Intentionally obscured!!!!
MDN: Not provisioned
ICCID: Intentionally obscured!!!!
Firmware: 17.00.523 1 [July 14 2014 23:00:00]
Hardware version: 20004
GPRS Attachment Status: Not attached
GPRS Registration: Registration denied
Network: 3 UK, 23420
Preferred system: Auto
11:34:21, 18 May 2018,PPP 1 down,LL disconnect
11:34:21, 18 May 2018,Modem disconnected on asy 2,18
11:34:20, 18 May 2018,Modem dialing on asy 2 #:*98*1#
11:34:10, 18 May 2018,PPP 1 down,LL disconnect
11:34:10, 18 May 2018,Modem disconnected on asy 2,18
11:34:09, 18 May 2018,Modem dialing on asy 2 #:*98*1#
11:33:59, 18 May 2018,PPP 1 down,LL disconnect
11:33:59, 18 May 2018,Modem disconnected on asy 2,18
11:33:59, 18 May 2018,Modem dialing on asy 2 #:*98*1#
I wonder if there's any setting missing or O2 changed anything in their network that caused this incompatibility.