Digi One IAP losing it's configuration?

I use many Digi One IAP's to connect to Allen Bradley SLC PLC's via Ethernet. I have one that keeps losing it's configuration, specifically the Industrial Automation settings. Does not lose it's network settings. I restore the configurations and reboot and it will work fine for awhile, but it's happened twice now. What would cause this and how do I fix?

Thanks,
Ted

asked May 8, 2018 in Serial Servers by ted_s New to the Community (0 points)

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1 Answer

Are you running the latest firmware on this device?

answered May 14, 2018 by jeremym Veteran of the Digi Community (1,673 points)

Yes, I believe so. From web interface "Update Firmware" page:

Model: Digi One IAP
Firmware: Version 82000770_W1 02/16/2016
POST: release_82001178_G

commented May 15, 2018 by ted_s New to the Community (0 points)

Are you still facing this issue with this device? If so, we may want to RMA it, you should email tech.support@digi.com with its serial number so we can check its warranty status.

commented May 9, 2019 by jeremym Veteran of the Digi Community (1,673 points)

Digi One IAP losing it's configuration?

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