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AnywhereUSB lose the Network

0 votes
Hello.

In our company we use AnywhereUSB / 14, Firmware: 1.95.21.64, POST: 1.09.9.39.

The device is used to send security keys to a server running Windows Server 2008, 2008 R2, 2012 R2 on Hyper-V.

about once every two days the device becomes unavailable over the network. Some of the servers fall into BSOD. Others simply lose the USB key.

I updated the firmware of the device, updated the AnywhereUSB Configuration Utility program on the servers. It does not help.

What else can I do? Do I need to update my POST?

Thank you.
asked Mar 13, 2018 in USB by Garnostay New to the Community (0 points)

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2 Answers

0 votes
We are experiencing the exact same issue. Is anyone getting an explanation from Digi about this disconnect issue?
answered May 14, 2018 by SeanD New to the Community (1 point)
0 votes
Hello,

I suggest creating a new support case with Digi, as trying to determine the source of this kind of problem will likely require extensive troubleshooting.
answered May 14, 2018 by jeremym Veteran of the Digi Community (1,673 points)
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