I have a ConnectPort X4 added to Digi Device Cloud and it appears as unknown. I turned it off and I have started again. Then it appears in Digi Device Cloud with all its data, but two days later reappears as unknown.
I have several ZigBee nodes send frames through the ConnectPort X4 and they have not stopped working all the time, so I think it is no problem 3G coverage.
What could be the problem?
Greetings and thank you.