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Digi One SP Realport will not communicate through com port

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Digi One SP I have connected the device via IP to a VM running MS Server 2012 R2. It recognizes the device but will not communicate throught the com port to send messages to the Pager system
asked Jun 1, 2016 in Realport by tjudemurphy New to the Community (0 points)

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1 Answer

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Do you see data if the loopback plug is inserted?

http://knowledge.digi.com/articles/Knowledge_Base_Article/Performing-a-COM-port-loopback-test-using-PuTTY

If you are able see the data with the loopback plug inserted, I recommend focusing on the cable pin-outs used to connect to the pager system.

If the loopback data is not seen, make sure the serial port profile on the Digi One unit is configured as RealPort.

If it is still not seen, try running the loopback test bypassing the driver:

http://knowledge.digi.com/articles/Knowledge_Base_Article/HOW-TO-Loopback-Test-Portserver-or-Digi-One-family-Device-or-Terminal-Server-products-through-the-CLI-using-Connect
answered Jun 1, 2016 by userid0 Veteran of the Digi Community (2,158 points)
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