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AnywhereUSB/5 MHC - Client can not connect with USB when groups are set.

0 votes
Dear Support,

I have a strange problem regarding my device.

Problem:
All ports are group 1 and port 1 is connected with a smartcard reader. The smartcardreader / usb stick works and can be connected.

But when I change port 2 to group 2 (even without any device connected) then the USB device on port 1 does not work anymore. It does connect the USB port but not the device. In this case the LED form the smartcard reader is not on.

When I change al groups back to group 1 then everythings works again.

Please advice / support our problem..
We have just bougth this divice but until know not working correctly.

With kind regards,
Mies
asked Nov 2, 2015 in USB Serial by m.weigergangs New to the Community (1 point)

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2 Answers

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Please confirm you are running the latest firmware and driver:

http://www.digi.com/support/productdetail?pid=5427
answered Nov 3, 2015 by userid0 Veteran of the Digi Community (2,158 points)
0 votes
Dear Support,

Thanks for your quick response.
I can confirm that I have all the lastest drivers.

AnywhereUSB/5 MHC
1.82.16.43 (build 82002581_L2 awusb5m eos 6/16/2015 9:37:41a)
Client Drivers: 3.80.200

With kind regards,
Mies
answered Nov 4, 2015 by m.weigergangs New to the Community (1 point)
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