X-CTU cannot find by xbee

I just bought XBP24-API-001 model with USB adaptor.

when I try to find my device on X-CTU, it always says
"Action Required" and Device not found. I did reset many times however it doens't work.

( Regardless of Xbee connected with my PC or not it always says "Action required" please reset bla bla .. so it might not be a reset problem)

Is there any way that I make my X-CTU find my Xbee?

asked Oct 23, 2015 in RF Solutions and XBee by jung New to the Community (1 point)

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1 Answer

How many XBee modules are you having this issue with?

What are you connecting them to in order to connect the XBee to the PC?

answered Oct 23, 2015 by mvut Veteran of the Digi Community (13,680 points)

thank you for answering !
actually all of my XBEE are having this issue

I'm using 'Funduino Xbee USB Adapter' to connet XBEE with my pc.
should I FTDI driver to install to connect pc with XBEE via X-CTU?

commented Oct 25, 2015 by jung New to the Community (1 point)

That is not something I can answer. That is something you need to take up with Funduino about.

commented Oct 27, 2015 by mvut Veteran of the Digi Community (13,680 points)

sure! that was the only problem
It works fine after the software is installed.
thanks anyway

commented Oct 31, 2015 by jung New to the Community (1 point)

Hi which software (or drivers) specifically did you install to make them work. I have the same issue.
Thanks

commented Aug 16, 2016 by emunozo New to the Community (0 points)

Who's board do you have your XBee modules mounted on? Have you checked with that manufactures web site for the driver?

commented Aug 19, 2016 by mvut Veteran of the Digi Community (13,680 points)

X-CTU cannot find by xbee

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