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Password issue - AnywhereUSB/5 MHC with complex password

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I put a root password on two different "AnywhereUSB/5 MHC". This password is complex : 16 characters, Uppercase, Lowercase, Special characters (COMMA). After that, I'm not able to connect as root.
Is there a limitation with password ?
Thanks in advance for help
asked Jul 15, 2015 in Realport by Lambinon New to the Community (0 points)

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1 Answer

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I'm sure there are some limitations but I'm afraid they aren't well documented. My best suggestion is to 'start simple' meaning try a simple password, make sure that works, then introduce special characters, one at a time. With that being said, I think you should at least be able to use upper and lower case characters, and numbers, but I'm sure that some special characters are supported. I hope this information helps.
answered Jul 17, 2015 by jeremym Veteran of the Digi Community (1,673 points)
Indeed, I made some tries... It's rather strange. I think there is a length limitation (10 characters ?) and also some special characters are not allowed. I could put a rather complex password which I can use again to login. Thanks for your answer.