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DeviceFailedEnumeration

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Hello!
I'm using a AnywhereUSB/14 device with firmware 1.80.15.46 (build 82002081_L awusb14 eos 1/16/2015 10:50:09a).
Today I've received the error with a description "DeviceFailedEnumeration". The USB device plugged into alarmed port is a SafeNet USB key. If we reconnect dongle to another ports, the situation is the same. We have bought AnywhereUSB three months ago and everything worked fine until now.
If I plug SafeNet key directly to host, device brings up normally. But when I connect SafeNet key again to AnywhereUSB, I got the same error again.
What do I have to do?
asked Feb 20, 2015 in USB Serial by imriot New to the Community (1 point)

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3 Answers

0 votes
Hello,

There's newer AnywhereUSB firmware available, version 1.81.

http://ftp1.digi.com/support/firmware/82002081_L1.dwn


Do you see the same issue using this newer firmware?
answered Feb 26, 2015 by jeremym Veteran of the Digi Community (1,673 points)
0 votes
Hi, thanks for response.
Your suggestion did not work. Any Ideas?
answered May 15, 2015 by imriot New to the Community (1 point)
0 votes
Confirm issue. I have two identical soft-protection usb key (USB\VID_14A8&PID_0001). First key work perfectly, but second key is not working in any port in AnywhereUSB/14 (DeviceFailedEnumeration). If I plug usb key into PC, it work.

My product:
Model: AnywhereUSB/14
Firmware Version: 1.82.16.44 (build 82002081_L2 awusb14 eos 6/16/2015 9:46:38a)
Boot Version: 1.09.10.6 (release 82002082_B awusb14 bootloader 11/09/2009)
POST Version: 1.09.9.39 (release 82001552_A generic_travis hwdiag 11/09/2009)
answered Oct 15, 2015 by geomaster New to the Community (1 point)
edited Oct 15, 2015 by geomaster
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