So I obtained a Digi CM16, I must say it seems like a great system for managing my Rackable Server Farm, however...I've tried to connect this device using the console port and a serial adapter. And various baud rates, and connection types using HyperTerminal, Putty, and other console applications and just can't seem to get it connected.
When it turns on there is a Power, Ready, Act, 100mps, and Link lights (and PC card but have no plan to use that).
The power turns on, after about 30 seconds, the ready light turns on and stays on (which I assumes means it's booted) and then no other lights go on.
I have connected the Cisco ethernet serial cable to the console port of the CM16, and then connected the other end which is a DB9 to the serial port (COM1) of a desktop computer.
I have set the baud rate to 9600, 8N1, and connected on COM1 of the desktop. All I get is a blank screen, no commands, no display...nothing.
I'm not sure if this means that the device is bricked, or was wiped from it's firmware.
I have tried connecting other devices using this same method, and even same connection specifics and they connect with absolutely no issues, a Cisco Switch, an Ethernet KVM, a Compaq KVM and a few other devices, so I know the cable is not bad.
Does anyone have ANY ideas what could be causing this issue. I am desperate to get this thing working as we have almost 2 racks of Rackable Servers that need an out of band management network, and I can't seem to get anything to work.
This is basically what I am attempting to setup: